Our team at Gatwick Taxi Cab (operated by Asiana Cars Ltd) understands that circumstances may change. Do not worry! You can cancel your pre-booking by following our four simple steps.
To make our cancellation system easy and straightforward, you can choose your cancellation method depending on what suits you best. You can cancel your booking through:
If you want to cancel through email, please find your email confirmation and email us with your booking ID.
If you wish to cancel your booking via our live chat system, please access our website, click on live chat, and speak to an operator. (Subject to availability)
You can now send us a message on WhatsApp to cancel your booking or call us on +44 1293 731008.
There are no cancellation fees if you cancel your booking as long as the cancellation instruction is received more than 2 hours before the journey starts (pickup time).
You can edit or make changes to your booking through:
Gatwick Taxi Cab gives all customers the flexibility to make changes at any time tailored to their needs. Customers can remove and add passengers as many times as they wish.
Note: All vehicles have a limited luggage capacity. If you feel you need more space for passengers or luggage, please contact our support team.